Terms & Conditions

Thank you for visiting Establo’s website, the use of the establodesign.com website is governed by the following terms and conditions. Please take a few minutes to review these terms and conditions. Your use of the establo.hk website constitutes your agreement to follow and be bound by the below rules.

1. General

  • Throughout this website, the words “Establo”, “us”, “we”, “our” refer to us, Establo International Group Limited., as is appropriate in the context of the use of the words “customer”, “you” and “your” refer to you, the person who reading this document for your agreement.

  • Access to and use of the Site and related services (collectively, the “Services”) are made available to you in accordance with the following Terms of Service and any other rules and policies posted on the Site, including the Privacy Policy (collectively, the “Terms of Service” or “TOS”). By using the Services, such as browsing or placing orders on the Site, you are agreeing to all of the Terms of Service. We will collect, use, store and disclose any personal data provided by you in accordance with the Privacy Policy.

  • The following Terms and Conditions only apply to this site, powered by Establo International Group Limited. 

2. Registration

  • You will need to register an account to use some of the Services available on the Site. In registering an account and in your use of the Site, you agree to (where necessary) provide information about yourself that is true, accurate, current, and complete in all aspects. Please refer to our Privacy Policy for more information on how we use your personal data.
  • If you are under 18, by registering for an account with us or otherwise using our Services, you agree that you have informed your parents and guardians about the TOS prior to such registration or use, and they have approved of such registration or use by you on the terms of the TOS. Establo reserves the right to only accept orders from you if you are aged 18 or over.
  • In using the Site, you are responsible for: (i) safeguarding any passwords used to access your account and our Services, and (ii) all use of our Services under your account. Please take reasonable care in protecting access to your account from any unauthorized use. If you suspect that the security of your account has been compromised or if there is unauthorized use of your account, please contact us at inquire@establo.hk immediately. 

3. Terms of Sale

  • For Interior Design and Renovation, we accept payments by  Bank Transfer only. You will need to submit your bank receipt to us at inquire@establo.hk and whatsapp 94067013, and your order will only be accepted until we send you an email to confirm your payment has been accepted.

  • On-site measurement and 3D rendering will only be scheduled after partial payment is proceeded, while your order will only be confirmed and placed after the remaining payment is arranged. Delivery status will be updated once available from forwarders and suppliers. Our in-house logistics team will schedule delivery once/ twice with charge included in the order placement. Please refer to Interior Styling for detailed procedure.

4. Warranty

  • The Warranty eligibility for furniture and lighting only, and will be subject to the relevant vendor or suppliers policy. We will do our best to support and provide recommendations, please contact us at inquire@establo.hk for further information.

5. Governing Law Jurisdiction

  • The TOS, together with all our policies and procedures, are governed by and construed in accordance with Hong Kong SAR law. The relevant courts of Hong Kong SAR will have exclusive jurisdiction in the event of any dispute or claim associated with this TOS.

6. Our Right

  • We reserve the right to amend these terms and conditions without prior notification. Any disputes arising from or in connection with these terms and conditions, Establo International Group Limited reserves the right of final decision. 
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